- What do I need to use the platform?
need a computer, good Internet connection, camera (built-in or
external), microphone, headset and motivation.
- What is the price?
We don’t determine
the price. We give you the opportunity to get the best training with
the best tutors/trainers. Prices vary based on the subject and the
tutor /trainer you choose to work with. Additionally, there’s a
difference between the prices for an individual lesson and a group
- When are the lessons take place?
depends mostly on you. If you choose individual lesson, you should
choose the tutor you will work with, and discuss with him/her when
to start, how many lessons per week you will take, etc.
you choose a group lesson (if the tutor provides it), you should
fill out a form that includes the subject, level/grade and the
chosen tutor. The platform will notify you automatically when the
group has enough participants and when you can start. The better you
filter the set criteria, the faster you can start a new group
- How do I make the payment?
You can pay
by debit or credit card, bank transfer, PayPal or voucher. It
usually takes 1-2 days before we receive the payment. The money you
deposited will be shown in the form of monetary credit in your
profile/classroom. From that deposit the system will take
automatically money for each class you have takes based on the price
of the tutor and the lessons taken. You will be automatically
notified when your balance decrease so that you can put more money
in your user account.
- How do I pay for content?
the content/video courses you want to watch and pay with the money
you have deposited in your user account in the system.
- What if I didn’t quite understood the lesson I
Each lesson is recorded and archived. You can watch
it to fill in any gaps you have.
- If I get sick or miss a lesson for some reason,
do I pay for it?
Yes. However, unlike offline educational
centers, we give you the opportunity to watch the recorded lesson,
and you will not miss any material taught in class. In case of
individual lesson, the lesson is rescheduled to another day, but you
have to give a prior notice to your teacher or to us at least 6
hours in advance.
- How is Yourtutor.us different from the other
tutoring platform? Why should I choose you?
online tutoring platforms, which uses skype or google hangouts we
offer a professional virtual classroom designed for teaching. This
will allow your teacher to give you the same quality of service as
he does offline. In additional you can take tests on our system and
watch any video course, which the teacher has prepared for you. From
technical point of view, our platform is one of the best in the
world, which you can see from the sample video or in your test
- I don’t know what my level of language
There are some entry level tests, which you
can take in your user interface. Besides, during your first lesson,
the teacher will give you a test and determine your level of
- What should I do if I have a technical problem?
the problem with your teacher or call the technical support, and we
will solve the problem as soon as possible!
- What am I getting for my money?
will get a personal tutoring with the tutor/trainer of your choice
at a convenient time, recording of your lessons, and a security for
your money (if something happens you can claim it from us, not to
chase the tutor).