In order to register please accept our Terms and conditions
Yourtutor.us General Terms
This document contains the General terms according to which yourtutor.us provides Services to its users through its platform yourtutor.us.
These General Terms represent a legal agreement between you personally (“you“) and “YourTutor” LLC, with seat and business address at: 8 The Green, Ste A, Dover, DE 19901 (Yourtutor.us).
Yourtutor.us expresses its will to give you the right to use the Platform and its content only in a manner specified below, in your favor, and only when the following cumulative conditions are met:
- You are a User of Yourtutor.us and you have accepted the General Terms according to which you have the right to use the Platform of Yourtutor.us in a manner specified in these conditions;
- The legal agreement between you and Yourtutor.us is in force, valid and not terminated.
You accept the General Terms by registering in the Platform and pressing the button “Sign up” specified below, by which it is deemed that you agree to be bound by the General Terms. Any other form of installation, activation or use of the Platform or its content shall also be considered as acceptance of the General Conditions, and in this case, Yourtutor.us reserves the right to ask the user to stop using the Platform or the corresponding part of its Content.
For minors, the acceptance of the general terms, registration and necessary payments shall be made by their legal representatives on their behalf, while for underage children, those actions shall be performed with the consent of their legal representatives.
If you have any questions or concerns regarding the General Conditions, please contact us at: firstname.lastname@example.org.
Rules of the Platform Use
YourTutor LLC (hereinafter referred to as “Provider“), as the creator and owner of this platform Yourtutor.us, gives you the right to load and view all materials published in this platform (hereinafter referred to as “Website“) for personal, non-commercial use only, on the condition that you follow all copyright requirements and the corresponding instructions. The materials published in this Website shall not be modified in any way, copied, publicly distributed or given away for any public or commercial purpose. The use of the materials published on this website in other websites is strictly prohibited. The materials published on this Website are protected by copyright and related rights, and any unauthorized use may be considered a violation of copyright, trademark rights or other regulations.
Rights and Responsibilities of the Parties
The materials and services provided on this Website are limited only to the conditions specified for them without any guarantees, including commercial or purpose-oriented. The obligations of Yourtutor.us regarding the products and services provided on this website are governed by the corresponding agreements with the importers and/or distributors of the offered products, and nothing in this Website can change them. Furthermore, Yourtutor.us does not guarantee the accuracy and completeness of the materials, software or services provided by this Website. Yourtutor.us has the right to make any changes in the published materials, services and prices at any time and without prior notice. Some of the published materials may be outdated, however, Yourtutor.us shall not bear any responsibility to update them. Some of the information published on this Website may refer to products, services or programs which are currently unavailable. For more information about the available products, please contact us at the addresses specified in the “Contacts” section.
If the use of this Website or its content by you leads to any damages requiring repair or maintenance of the equipment or information, YOU shall take all responsibility and cover all expenses for the incurred damage.
The Software available through the links published on this Website is copyrighted and property of the corresponding developers and/or their suppliers and partners. Before using the software, please read the terms and conditions specified by its owners.
Information from Users
Yourtutor.us does not ask for any confidential or protected information from you to be delivered through this Website. All materials, information or other messages delivered or sent from this Website shall not be deemed confidential or subject to any rights. The personal information you may voluntarily send to Yourtutor.us in order to use the products and services provided by this website is protected by the Personal Data Protection Act. You shall not display or send from or to this website any illegal, offensive, slanderous, indecent, pornographic or any other information that violates the applicable legislation. Yourtutor.us uses personal information in order to better understand your needs and interests, and in order to provide you better services. Sometimes we use the information submitted by you to help you place an order, make a transaction or to establish contact with you, to inform you about our products, services and offers, or to customize promotional offers.
Yourtutor.us records the data of the user’s training – statistics of user’s activity in the system, test results, video and audio recordings of lessons, paperworks and their reviews, questions and answers to and by the teachers or to and by the employees of Yourtutor.us, as well as other related data. Any data from the user’s training that is not deemed personal by law may be used by Yourtutor.us during the customer training.
We do not sell, rent, lease or provide in any other way your personal information to third parties.
The users may post comments on this website about the offered products. Yourtutor.us shall not take any responsibility, by any means and under any circumstances, for the accuracy of the published information and politeness and responsibility of the users who have posted comments. Responsibility for the accuracy of the published information. Yourtutor.us reserves the right to delete comments irrelevant to the topic or posted in languages other than Bulgarian.
Each registered user agrees to receive unsolicited commercial messages from YourTutor LLC and its representatives.
Links to this Website
You can create links to this Website from other websites, but only after you accept the conditions of Yourtutor.us. For more information on this matter, please contact us the addresses specified in the “Contacts” section.
Changes in Prices of the Products
Yourtutor.us has the right to change the prices at its sole discretion, at any time, without any prior notice to the users. The user shall pay the current price at the time of signing the contract. In case of technical errors in the content published on the website, Yourtutor.us has the right to repudiate the contract, and shall not pay the user any compensation, other than returning the amounts paid by the user, if any.
The message for reduced prices includes the new price specified near the crossed out old price. If there is no term specified for the reduced price, this price applies until the products are available.
All names, signs and symbols of products published on this website are trademarks, copyrighted and property of their owners.
Yourtutor.us manages this Website from its office in 8 The Green, Ste A, Dover, DE 19901. Yourtutor.us may change these Terms at any time, and update the publication date after the change. We recommend visiting this page from time to time to review the current Conditions because they are binding to you.
Providing of services by Yourtutor.us
Yourtutor.us doesn’t enter into any contract with the users of the platform or the tutors of the platform
Yourtutor.u s is just a provider of the software (a virtual classroom) for which it collects some commissions for the use of its software. Yourtutor.us is not a party between the tutors and the users for providing an educational service.
The tutors at Yourtutor.us enter into a contract with the users (students) and they are responsible for providing the promised service and all legal requirements and taxes for this contract.
Yourtutor.us also act the role of an agent for the tutors and collects the money form their clients and transfer it to them after the deducting our costs.
Rejection of Goods
You, as consumer, have the right to reject the ordered goods or services within 7 business days from receving the goods/services, on the condition that they have not been used, the integrity of the package has not been compromised, and the package has been kept in the condition it has been delivered in.
When refunding money to accounts in foreign or local banks, you shall pay all fees for the bank transfer.
When arranging a group/course, the minimum payment is for at least 20 classes.
In case of group training, the amounts paid for missed classes are not refunded. The user may be provided with a recording of the lesson to make up for the missed material.
In case of individual training, the classes are deemed held, and the participants do not have to pay for them, if the following conditions are met:
- The user has notified his/her teacher at the previous csession;
- The user has notified his/her teacher via email no later than 12 hours before the lesson.
For the students under the age of 18, notifications are accepted only from their parents or legal guardians.
The owner of Yourtutor.us is
Address: 8 The Green, Ste A, Dover, DE 19901
Representatives: Kaloian Kirilov, Ivan Lesev
Bank: Central Cooperative Bank
IBAN: BG96 CECB 9790 10G3 2490 00
Terms and conditions in pursuance of the requirements of the GDPR
YourTutor.us is an administrator and processor of personal data as it provides services for both teachers and students. Please take a look at the new conditions regarding your personal data. We would kindly ask you to accept the new terms in order to continue our joint work.
1. Which data do we collect?
In order to comply with the requirements of Regulation (EU) 2016/679, coming into force on the 25.05.2018, we provide you a list of the personal data that we need to meet the regulatory requirements outlined in the general terms and conditions above. The personal data we will require includes:
- First and last name – they are the minimal information for identification
- E-mail – it will also serve as an “log in” id (along with your password)
- Encrypted password – when you sign up you type your password, which is the second “log in” id (along with your e-mail). With your password you can log in in the platform and not only be able to have access to your resources (in your personal account), but also you have the opportunity to change the list of personal data that we collect and process or even withdraw your consent.
- Phone number – If you are a teacher, we will require this so that we can keep in touch with you in case of any problems with the platform, including payment features, bugs etc. If you are a student you will need the phone number to communicate with your teachers and organize your lessons. We as and administrators will also need your phone in order to reach you if any problem occurs.
- Information about you age –in accordance with the new regulations, if you are under 14 years old we will need approval from your parents in order to be able to collect, process and save your personal data. To make things simpler we hope that your parents will help you with the registration of your account.
- Information about your bank account – IBAN – If you are giving private lessons via the platform you will sooner or later want to collect your money. Our team needs this information so that we will be able to make the transaction.
- Personal/professional information and a photo – if you are a teacher you will have the opportunity to describe your professional abilities in order to attract more students. You can change or delete your information/photo whenever you like.
- Facebook identification – if you sign up via your Facebook account, we will assign a unique identifier provided by Facebook. Thanks to it we will be able to know when you want to log in into the platform again.
- Video recording feature – if you want to record and save a lesson we can do it for you. The video content is not automatically processed in any way.
2. Reason for processing your personal data
If you accept the terms and conditions you automatically give YourTutor the authority to process your personal data by virtue of article 6, paragraph 1, b, GDPR between Your Tutor and you.
3. Personal data storage period
We will store your data up to 1 year after your decision to withdraw your consent or after you’ve deactivated your account. After withdraw/deactivation we encrypt and store your data into a save archive, so that we can protect ourselves in the event of a conflict.
4. Right to access
Log in your account with your e-mail and password and you will be able to see the personal data we are collecting and storing
5. Right to edit or supplement
You can either edit, or supplement or delete your personal data via your account in YourTutor.
6. Right of limitation
If you think that the data isn’t correct or we use it improperly or you don’t want to use our services anymore, but nevertheless you want us to save your personal data and to protect your interests, you can ask us to limit the processing of it. We will not delete them, but won`t use it too. If that is your case – do not hesitate and contact us here – email@example.com
7. Right of portability/transfer
If you want we can provide you with all your information structured and ready to be transferred to another data administrator. If that is your case – do not hesitate and contact us here – firstname.lastname@example.org
8. Right to receive information
If you have any questions regarding your personal information - do not hesitate and contact us here – email@example.com
9. Right of objection
You have the right to object to the processing of your personal data. You can do it by sending us an e-mail here – firstname.lastname@example.org . However, if the processing is necessary to ensure your interests or it is required by the law so that we can provide our services, the objection will be unacceptable. You still have the complete freedom to refuse direct marketing – you even have a special button in your account.
10. Other provisions
В случай на нарушаване на правата ти, свързани с личните ти данни, имаш право да подадеш жалба до Комисията за защита на личните данни. За повече инфо – тук (www.cpdp.bg)
11. Достъп до данните
The data is stored on a server owned by Microsoft Azure in Frankfurt. The data protection is is carried out according to the most up-to-date information security practices. The access to the data is granted only to our team. We are an administrator and processor of the data, and we do not provide it to third parties. The only exception is if we are bound by the law or in the unpleasant event of incidents.
As you probably know the internet works because of the so called cookies. There are three types of them – the first ones are harmless and we use them to give you the opportunity to save your email and password, for example. The second type are the ones for precise targeting – so that you get personalized ads when you visit another website. The third ones are those for statistics and analyzing. We use all three kinds and work with Google AdWords and Google analytics. Don’t forget that if you log in via your facebook account or share in facebook/twitter, those websites will also “give” you cookies of their own.
13. E-mail correspondence
We have to send you emails such as reminders of upcoming lessons, password recovery, new messages in your account etc. so that our platform works properly.We do NOT attach unwanted content/messages/advertisement to those emails. We can also notify you by email If we change these terms too